After a career of more than 30 years in Central London, Peter Stevens joined TWM Solicitors LLP as a partner in the Business Law Department, where he specialises in corporate and commercial law generally, and in intellectual property and IT law in particular. He is also a Chartered Tax Advisor. He has also been recognised by Legal Business magazine as a “Leading Expert” in both E-Commerce and Franchising and, more recently, as a notable practitioner in Corporate/M&A in the 2012 Chambers Global Directory, where he is named as a “Foreign Expert” for the UK and also as an “Expert Based Abroad” for France and Germany. For 12 years, he headed the non-contentious Intellectual Property and IT department in the London office of a large, well known firm, and wrote their popular guide to Law and the Internet.
E-Commerce Websites – Compliance Issues
The EU’s Consumer Markets Scoreboard showed in July 2010 that the 71% of UK retailers using ecommerce/ internet sales channels for retail was, by some margin, the highest in Europe. The second highest was Ireland, at 58%, and the EU average was 51%.
In March 2009, the Office of Fair Trading carried out a sweep of the websites of 400 large businesses and compared the findings with its Internet Shopping market study conducted 3 years earlier. Its report, published in January 2010, found that only 21% appeared to be 100% compliant.
Non-compliance carries a number of criminal sanctions, but the purpose of this talk is to demonstrate that it also disadvantages the on-line trader, in most cases quite unnecessarily.